Shipping Policy
At Verdant Market Lane, we are committed to delivering your order in a timely manner. Since we operate worldwide, we provide international shipping for all orders. Please review our shipping policies below for more details on how we handle your orders.
1. Shipping Methods
We offer worldwide shipping for all products. The shipping method and delivery times will vary based on your location.
2. Order Processing
- Orders are typically processed within 1-3 business days from the time of purchase.
- Please allow additional time during holidays or peak shopping seasons.
3. Shipping Fees
- Shipping fees are calculated based on the shipping address and will be displayed during the checkout process. Fees are determined based on the weight, size, and delivery location of the items in your order.
- International Shipping: For customers outside , shipping fees may vary depending on the country, taxes, and import duties applicable.
4. Delivery Timeframes
- Domestic Orders: Orders within typically arrive within 5-7 business days.
- International Orders: For global shipping, delivery may take anywhere from 10-20 business days depending on the destination.
Please note: Delivery times are estimates and may vary depending on external factors such as customs processing, shipping carrier delays, and other unforeseen circumstances.
5. Cash on Delivery (COD) Orders
- We currently accept Cash on Delivery (COD) as the only payment method. This means you will pay in cash for your order at the time of delivery.
- When placing an order, you will select your preferred delivery address. Our delivery partner will collect the payment in cash when the order is delivered to your location.
- Important: Please ensure that the person receiving the package has the correct amount of cash on hand. We do not accept partial payments, and failure to provide the full amount may delay or cancel the delivery.
6. Order Tracking
Once your order is shipped, we will send you a shipping confirmation email with tracking information. You can use this to track the status of your order via the courier’s website.
7. Delivery Issues
If you have any issues with your delivery, such as non-delivery, late delivery, or damaged items, please contact us as soon as possible. We will work with the shipping carrier to resolve any issues. Please retain all original packaging and take photos of any damage to assist in the claims process.
8. Shipping Restrictions
- Customs & Import Duties: For international orders, you may be subject to customs fees or import duties once the shipment reaches your country. These charges are the responsibility of the customer and are not included in the shipping fees.
- Restricted Areas: Certain remote or hard-to-reach areas may not be eligible for delivery through our shipping partners. If we cannot deliver to your location, we will notify you as soon as possible and may offer an alternative solution.
9. Address Accuracy
Please double-check that the shipping address you provide during checkout is accurate. We are not responsible for any delays, lost items, or returned shipments due to incorrect or incomplete addresses.